Terms of Use

(Last updated: 24 Aug 2018)

The information on this website is only general information does not constitute professional advice. You should discuss your particular circumstances with one of our professional staff. Although we have taken great care to ensure that the information is accurate at the time of publication, you should always seek current advice about your particular circumstances. The Pacific Business Trust is not responsible for any error, omission or defect in the information provided. We are not liable for any loss suffered in connection with the use of this website or any of its content.

Intellectual property

This website is owned and operated by the Pacific Islands Business Development Trust (trading as The Pacific Business Trust). The contents of this website are protected under copyright law. The copyright is owned by the Pacific Business Trust unless otherwise indicated.

The Pacific Business Trust and its logo are the intellectual property of the Pacific Islands Business Development Trust and may not be used without written agreement.


We have provided links to other websites where this information may assist you. This is not an endorsement of those websites, any products that they offer or any information they provide. The Pacific Business Trust does not have any control over, and is not responsible for, the accuracy of any information on those sites.

If you are establishing an external link to our website then the link should be to our home page. If it is not then an automated link-checker should regularly check the integrity of any link to an alternate page. We retain the right to request the removal of any link to our website or to disable any such link.


Where contact details have been provided on this website it is for the convenience of our clients. These are not to be used for unsolicited commercial electronic messages or spam.


In visiting our website you consent to our use of cookies and other information gathering technologies.

A cookie is a small data file that a website transfers to online users’ hard drives to remember service settings.

Cookies do not personally identify you when you use our website.

Cookies allow us to gather the following information:

  • the date and time of your visit, the duration of your visit
  • the pages you visit
  • the domain name from which you access the internet and the referring address you linked from.

We use this information to measure the number of visitors to the different pages of our site and to help us make our site more useful to you.

Can I get rid of cookies? Yes. You can set your browser to notify you when you receive a cookie, and to decline or accept it. However, cookies do help to keep websites working more efficiently.

Privacy Policy

The Pacific Business Trust strives to provide you with the highest quality business assistance. We value the trust that you place in us and are committed to maintaining that trust. In providing our services we must collect personal information about you but are strongly committed to protecting your privacy and ensuring the security of all personal information we hold.

What personal information we collect

If you engage our services, we may collect and store your personal information (or that of members of your family), including your name, ethnic group, addresses, date of birth, telephone number, employment history, educational background and business history and details.

Personal information may be provided to us by you directly or by a third party (eg your accountant,  business partner). We may also collect commercially sensitive information, where this is necessary for the services we provide. We will collect this information through on-line forms, questionnaires, and email and personal communications.

We will use this information to provide you with appropriate business development services and to meet our reporting obligations to our funders (the Ministry of Pacific Peoples). Please note that any information provided to our funders is anonymised.

In addition, no personal or confidential information will be provided to any other third parties without your consent.

If you do not provide us with the personal information that we request, we may not be able to provide you with assistance. We may also use your contact information for related purposes, such as providing you with updated business development information and providing you with information about our other services or for the purpose of managing the business of the Pacific Business Trust.

If you contact us through this website, you may provide us with personal information including your name and contact details. We may use this information to keep in touch with you and to provide you with information which may be of interest to you. You can opt out of this service at any time. We also collect anonymous information about the numbers and frequency of visitors to our website, including through the use of cookies (which you can exclude by changing your web browser settings).


Personal data collection and how we communicate with you

Access to third part services’ accounts
Access to Social Media
Permissions: About Me, Email, Publish, APP activity and upload photos

Mailing list or newsletter, contact and online forms
Personal Data = Email address, Name and any other information supplied by the user when completing the online form.

Marketing and behavioural targeting
Social media marketing, Google Analytics, display advertising and AdWords
Personal Data = Cookies, email address, username and usage data

Google Analytics, Facebook Advertising conversion tracking, Google Ads conversion tracking and Analytics
Personal Data = Cookies and usage data

Social Media Analytics
Personal Data = usage data and various types of data as specified in the privacy policy of the service

Google Website Optimizer
Personal Data = Cookies and usage data

Registration and authentication
Social Media + SalesForce – Personal Data = various types of data as specified in the private policy of the service
Direct Registration – Personal Data = address, company/entity name, personal name, email address, ethnicity, business, phone number

Opt-in  / Subscription
You have a choice of whether or not you want to receive marketing communication material from us, and how you want to receive notifications. The material details marketing activities in relation to solutions, services and other helpful business content.

You can manage your preferences by:

  • Opting into a newsletter via online opt-in/subscription
  • Opting into a registration or other activity on a web form
  • Opting into an event or other activity on a web form
  • Unsubscribing from a newsletter or opting out of marketing activities by clicking a link at the bottom of the newsletter, email or other marketing communication receiving from us from time to time

If you no longer wish to receive communications from us, follow the opt-out or ‘unsubscribe’ option linked from the bottom of the e-newsletter or by emailing us.

How do we process your personal data?
We use your personal data for the following purposes:

  • To design and deliver our services and activities to you
  • To provide you access to and use the use of our services
  • To inform you of offers, services and updates
  • To customize, measure and improve our services, marketing communication activities
  • To provide services requested
  • To contact you to conduct research about your opinions of current services and/or potential new services
  • To send you communications regarding marketing activities and/or inform you of news, events, products, business tools, information and activities.
  • To maintain the integrity and safety of our data technology systems which store and process information

When we will disclose your information

The Pacific Business Trust is bound by strict obligations of confidentiality in relation to our clients and we take those obligations very seriously. Your personal and confidential information will only be disclosed:

  • if you authorise us to make a disclosure
  • it is disclosed for the purpose for which we collected it (eg to our funders as part of our reporting and data collection functions)
  • the disclosure is required or permitted by law.

Your information may be accessed by employees of our organisation. From time to time, we may engage contractors (eg IT consultants) or professional advisors (eg accountants) to assist with some aspects of our business and these contractors may be able to access your information. However, all contractors are subject to strict confidentiality conditions.

How your information is stored

We store your information in computer databases, paper files and other electronic records. The Pacific Business Trust and our IT service provider take all reasonable steps to protect your personal information from loss, misuse, unauthorised access and disclosure.

However, electronic communications are never 100% secure and when you share your information with us it is at your own risk.

Your personal information will not be sold to anyone. When your personal information is no longer required to be kept, we will either destroy it or de-identify it.

Questions or concerns?

If you have any questions or concerns about our management of personal information, you want to know what personal information we hold about you (there may be a fee associated with such access) or you want to correct, update or delete any personal information please contact us.

If you wish to opt out of receiving any further communications from us you can do so at any time.

Changes to our Privacy Policy

We may make changes to our Privacy Policy from time to time and will notify you of any such changes by publishing them on this site.